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  Site access problem 
Author Message
Airport-Data
Site Admin


Joined: 05 Aug 2005
Posts: 1330
Location: Toronto, ON

PostPosted: Sat Jul 30, 2011 10:20 am    Post subject: Site access problem Reply with quote

Hi All,

I am wondering how many of you see error message "unable to connect to server" regularly (once a day or once every few days) these days? I found the server is quite busy from time to time, it might be the time to add a new server.

Thanks,

Ken

  Site access problem 
Author Message
Peter Nicholson



Joined: 16 Dec 2008
Posts: 1357
Location: United Kingdom

PostPosted: Sat Jul 30, 2011 10:35 am    Post subject: Site access problem Reply with quote

Ken:

Experienced this ten minutes ago, but this was the first time this week. However, the site has been noticeably slower these past few days and I wonder if this may be related to the problem.

Will be interesting to see what other comments your posting produces.

Peter

  Site access problems 
Author Message
Helicopterfriend



Joined: 11 Sep 2008
Posts: 711
Location: Southern California

PostPosted: Sat Jul 30, 2011 11:08 am    Post subject: Site access problems Reply with quote

Several times during admin duties, I noticed the computer was slow and several times I had access problems and thought it was my machine because of past problems. Last night I received several could not connect to sever notifications and there were 96 visitors on the site

I just corrected some profiles and most of them went right through, approximately 5 of them took a little longer as if the computer slowed down, but they went through.

Walt

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Malcolm Clarke



Joined: 13 Feb 2006
Posts: 1582
Location: England

PostPosted: Sat Jul 30, 2011 12:08 pm    Post subject: Reply with quote

I also have experienced this condition during Admin work and have repeatedly switched to other interests during such situations. Re-booting has not resolved the situation and I have assumed that it is due to high traffic situations.

I have to say that I find it to be quite irritating!

Has happened over the past week.

Malcolm.

   
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chrishall



Joined: 18 Jul 2008
Posts: 879
Location: Airport-Data Admin Team

PostPosted: Sat Jul 30, 2011 12:35 pm    Post subject: Reply with quote

I have also been experiencing the same problems while doing my admin bit, quite frustrating when you have completed the first part of a profile the you get the message "unable to connect to server"
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Doug Robertson



Joined: 01 Nov 2005
Posts: 1065
Location: Southern California

PostPosted: Sat Jul 30, 2011 2:04 pm    Post subject: Reply with quote

Yesterday while uploading photos, the site was noticeably slower and I received the "could not connect to server" message twice. Redo of part of the upload and resubmit worked on next try each time. I also suspected server overload, and recall when you, Ken, upgraded the server some time ago.
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PP ASEL

  Site Access Problems 
Author Message
Helicopterfriend



Joined: 11 Sep 2008
Posts: 711
Location: Southern California

PostPosted: Sun Jul 31, 2011 12:47 am    Post subject: Site Access Problems Reply with quote

Once again Ken, today while uploading pictures, the upload was taking a long time and then I got a server error. I logged out, waited about 5 minutes, came back in and everything worked great, until my second upload. I had four pictures left when it began to slow down and then gave me an error. Signed out again and came back and everything was okay.

Twice while doing Admin duties, the computer slowed down, but no error messages.

Walt

_________________
If black boxes survive air crashes -- why don't they make the whole plane out of that stuff?

  Site Access 
Author Message
Helicopterfriend



Joined: 11 Sep 2008
Posts: 711
Location: Southern California

PostPosted: Sun Jul 31, 2011 4:35 pm    Post subject: Site Access Reply with quote

I was uploading photos and editting others and the computer slowed down and then, this message appeared.

Critical Error
Could not connect to the database

After signing off and back on, I noticed the photos I edted disappeared

Walt

_________________
If black boxes survive air crashes -- why don't they make the whole plane out of that stuff?

   
Author Message
Airport-Data
Site Admin


Joined: 05 Aug 2005
Posts: 1330
Location: Toronto, ON

PostPosted: Wed Aug 03, 2011 6:58 am    Post subject: Reply with quote

So it does look like a performance issue. I'll see what I can do.

Thanks all,

Ken

   
Author Message
Airport-Data
Site Admin


Joined: 05 Aug 2005
Posts: 1330
Location: Toronto, ON

PostPosted: Wed Aug 03, 2011 8:20 am    Post subject: Reply with quote

I made some tweak on database server, hopefully this can buy me some time to investigate further, or get a new server.

Please report back your experience.

Thanks,

Ken

  Site access 
Author Message
Peter Nicholson



Joined: 16 Dec 2008
Posts: 1357
Location: United Kingdom

PostPosted: Wed Aug 03, 2011 9:01 am    Post subject: Site access Reply with quote

Ken:

Have both created profiles and uploaded photographs today without any delays being experienced. The site runs smoother at present. Thanks for your endeavours.

Peter

   
Author Message
Airport-Data
Site Admin


Joined: 05 Aug 2005
Posts: 1330
Location: Toronto, ON

PostPosted: Wed Aug 03, 2011 9:39 am    Post subject: Reply with quote

Well seems the overload issue still exists. Need to keep digging. Sad

   
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chrishall



Joined: 18 Jul 2008
Posts: 879
Location: Airport-Data Admin Team

PostPosted: Wed Aug 03, 2011 9:50 am    Post subject: Reply with quote

Still been having problems, but not as bad as before
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Author Message
Airport-Data
Site Admin


Joined: 05 Aug 2005
Posts: 1330
Location: Toronto, ON

PostPosted: Wed Aug 03, 2011 10:39 am    Post subject: Reply with quote

More tweaks done. Finger crossed.

Ken

   
Author Message
red750



Joined: 22 Mar 2009
Posts: 166
Location: Melbourne Australia

PostPosted: Sat Aug 06, 2011 1:07 am    Post subject: Reply with quote

Hi Ken,

I had the "Unable to connect to server" problem last night, about 10:00 pm Melbourne time, or 8:00 am US EST. I was just trying to open the Home page, but about 4 attempts failed.

I gave it a miss and got on today without difficulty.

Regards,

Peter.

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